TY  - BOOK
TI  - Quality Management : : Tools and Techniques / 
SN  - 1-904302-04-1
U1  - Quality management — Industrial techniques 
PY  - 2002/// (Reprinted 2005)
CY  - Guildford, Surrey, UK : 
PB  - Quality Management & Training Publications Ltd ، 
KW  - 658.562
ER  -